Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.

You can view your booking online before travel at Manage booking by entering your booking reference and last name. Your booking reference consists of six letters and numbers and can be found on your e.

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Understanding the Context

What are my options when refunding, changing or cancelling a booking?

Customers who require special assistance, unaccompanied minors or large groups, please make yourself known to a Qantas Team member who will be able to assist you with the check-in process when you.

Check Qantas, QantasLink and codeshare flight arrival and departure times by entering the cities or flight number online.

To choose your seat during online check-in, follow these steps: Retrieve your booking by logging into the Manage booking or Frequent Flyer Login section on our website. If you're eligible, you can check in.

Key Insights

Where can I find a list of contacts for different departments in Qantas? Get in touch with our team so we can assist you in resolving your customer's query. View contact us page here .

When booking a flight on qantas.com, you can find the fare rules by clicking on the fare name in the search results table. You have the option to compare the rules of different fares for the same flight. For.

Other countries and territories +send an email to us at frequent_flyer@qantas.com.au If you need help with a travel booking, call Qantas Contact Centres on 13 13 13, available 24 hours a day,.

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